• We eradicate all dysfunction from small business lodging & hospitality operation
• What dysfunction exists in your business that you would want eliminated?
• Do you as an owner feel you have no control over your small business operation?
• Do your customers have no control over their experiences and interactions with your operation?
• Did you know that all the dysfunction in your operation will find itself in your financial bottom line?
• How do you communicate with your employees of what your expectations are of their behaviors, responsibilities of what they do and how they do it?
• How do your employees communicate with you of what improvements could be made to your operation?
• Do you perform certain tasks that you wish someone on your staff could do, but no one could do it as well as you can?
• Do you constantly need to remind your employees to do things in a certain way every day, like a broken record?
• Do your customers / clients ever complain to you that the job your staff did wasn’t up to their expectations?
• Do you have a people-dependent or system-dependent business operation?
• Do you feel like a slave to you business?
• Do you work all the time in your business?
• Do you need a vacation, but can’t leave your business?
• Do you have employees that simply don’t care?

Our Great Result:

• Eradicate all dysfunction from small business operation
• Communicate with your employees of what your expectations are
• Your employees communicate with you about improvements that could be made to your operation
• Give control to your customers over the experience they receive constantly and consistently
• You can go on vacation and not have to close down your business for a week or so, your customers will thank you for being open

Our process for delivering that great result:

• Communicate
• Concentrate
• Collaborate with employees and owner / operator
• Document systems & procedures
• Implement best practices
• Teach employees
• Emancipate owners
• Eradicate all dysfunction

Our promise to the small restaurant business owner / operator:

• You could be as successful as an owner / operator of a McDonald’s franchise!
• You could be as successful as the franchiser of McDonald’s!
• You will be emancipated from the operation that has enslaved you from the outset
• Your operation would deliver control to your customers over their experience in a constant and constant basis
• You have complete control over your small business operation even in your absence
• Your operation become system-dependent instead of people-dependent
• Your business operation would become scaleable with exponential growth
• Turn your job into an investment, an investment that could be sold for more money than it could be sold for right now
• Create the prototype and then scale it with exact replicates of that prototype